Situation 2 of 10

Your house sale has fallen through

About one in four agreed sales collapse. Why it happened decides what you do next.

“The buyer's mortgage fell through.”

How to improve it

  • Find out whether it was the buyer (credit, income) or the house (the lender valued it below the price).
  • If the house was valued low, ask for the figure. Your next buyer's lender may say the same, so price for it.
  • Next time, ask buyers for a mortgage agreed in principle and a broker's name before you accept.

“Their survey found problems and they walked away.”

How to improve it

  • Ask for a copy of the survey. The next buyer's surveyor will find the same things.
  • Get written quotes. A real number calms buyers far more than a scary sentence in a report.
  • Then fix it, or reduce the price by the quote. Not by the buyer's guess, which is always higher.

“Someone further down the chain pulled out.”

How to improve it

  • Ask whether your buyer can still proceed, for example by finding a new buyer for their own home quickly.
  • Buying your next home at the same time? Ring the owner of that house straight away and explain. Many will wait a few weeks if you're honest with them.
  • Next time, favour chain-free buyers: first-time buyers, people renting, or cash buyers.

Your 48-hour plan after a fall-through.

Other situations

Read the full guide: why can't I sell my house?